So it’s been one week since I have been on my own on the phones in the Allergan Customer Service department and it’s been great!  I started on the phones by myself last Thursday, 13 July.  On Thursday I was on the Dr’s. Botox line – essentially just taking orders from doctor’s offices for Botox.  On Thursday afternoon they asked me if I would mind being put on the MD Forte queue the next day (Friday) – I said, “Sure, why not.”  So I did some reading up on how to process orders for the MD Forte skin care system and the next day was doing it.  MD Forte is only sold in doctors office, so still dealing with dr’s office most of the time – with the occasional consumer who doesn’t know who they should call and with them they just get transferred to the right number.

So far it’s been a great time.  I like the people that I work with and my supervisor, who just started last Monday, 10 July.  I’ve also adjusted pretty well to the early morning hours, my regular schedule is 0630 – 1500 – I really like getting out early.  Today just for coverage I’m working 0730-1630 for phone coverage, I tried to sleep-in, but it didn’t work.  I’ll keep everyone posted with new developments.

On a different subject, last Saturday Kurt, Becky, Sharon and I had the pleasure of spending a good portion of the day at the Disneyland Resort.  Kurt’s new job had their company picnic at Disneyland and gave Kurt two admission tickets to use for the day…since Kurt and Becky both have annual passes they let Sharon and I use their tickets instead.  I had a great time and at the end of the day Sharon and I finally broke down and renewed our annual passes.  We were able to apply the face value of the tickets that we used for admission as a discount towards the passes.  I opted for the least expensive pass with plans to upgrade later when necessary.  We did go on the redesigned Pirate ride and I thought that it was pretty good; fortunately, most of the things that they added can be taken out when the whole movie buzz fizzles out.

Ok, that’s all for now – I have to get to work!